Privacy Policy

Last updated: January 2026

The Bolivian Case respects your privacy. This policy explains what information we collect, how it is used, and how it is protected.

Information We Collect

We collect only the information necessary to provide access to the film and manage your account:

Email address
Encrypted (hashed) password
Purchase and access records

We do not store credit card details.

Payments

Payments are processed securely by Stripe. We do not have access to your full payment information. Stripe's privacy policy is available at: stripe.com/privacy

Streaming

Video streaming is delivered via a secure content delivery network. Access is restricted to authenticated users.

How We Use Your Information

Your information is used to:

Create and manage your account
Provide access to purchased content
Send essential emails (password resets, purchase confirmations)
Respond to support requests

We do not sell, rent, or trade your personal information.

Cookies and Sessions

We use essential cookies and session data to keep you logged in and to protect forms from misuse (including CSRF protection). These are strictly necessary for the website to function.

Data Security

We use reasonable technical and organisational measures to protect your data, including encryption and access controls. We retain personal data only for as long as necessary to provide access to purchased content, maintain user accounts and comply with legal or accounting obligations.

International Data Transfers

This website is operated from Australia. By using the service, you understand that your data may be processed outside the European Union. We take reasonable steps to ensure appropriate safeguards are in place when data is transferred internationally.

Your Rights

You may request access to or deletion of your account data by contacting us.

Your Rights Under GDPR

If you are located in the European Union, you have the right to: - Access your personal data - Correct inaccurate or incomplete data - Request deletion of your data (“right to be forgotten”) - Request a copy of your data (data portability) - Restrict or object to certain processing - Lodge a complaint with a data protection authority in your country of residence. To exercise any of these rights, contact us at support@theboliviancase.com.

Contact

For privacy-related questions, contact: support@theboliviancase.com